GDPR

The purpose of this Privacy Policy is to inform you of Balkan Meeting Tavern's practices regarding the collection, use and disclosure of personal information that may be provided through access to or use of our website or services and related products or that may otherwise be collected by us. By using our related products and services or by visiting our website, you consent to the collection, use and disclosure of your personal information / as defined below / in accordance with the following terms.

This Privacy Policy also explains how you can contact us if you have a question about, want to change or delete any personal information that Balkan Meeting Tavern may hold about you.

PERSONAL INFORMATION

For purposes of this Privacy Policy, "personal information" means information about an identifiable individual.

The personal information we collect may include at least some of the following:

First name, Father's name, Last name, ID, Nationality, Email address, Phone number and Address;

Financial and payment information / such as credit card number / expiration date and credit history/;

DATA WE COLLECT AUTOMATICALLY

When you use our website, we also collect information automatically, some of which may be personal data. This includes data such as language settings, IP address, location, device settings, device operating system, log information, time of use, requested URL, status report, user agent / browser version information /, operating system, browsing history.

HOW WE USE YOUR PERSONAL INFORMATION

Do whatever it takes to administer these services;

Provide you with personalized interactive communication;

We may use your contact information to email you to write a review after your visit. This may help other users choose the restaurant that suits them best. If you submit a review, it may be published on our website.

Research, develop, manage, protect and improve these services;

Advise you of new products and services that may be of interest to you;

Develop and maintain our relationship with you and communicate with you;

Collect outstanding debts;

Charge you for our products and services;

There may be other reasons when we contact you by email, post, telephone or text messaging, depending on the contact details you share with us, we may need to respond and process requests you have made.

Providing assistance in investigating a breach, and taking action in the event of an emergency that threatens a person's life, health or safety.

WHEN WE DISCLOSE YOUR PERSONAL INFORMATION

Except with your consent, we will not sell or rent your personal information to or with others.

We may share personal information with third parties if a law, warrant, search warrant or court order lawfully requires and authorizes us to do so.

KNOWLEDGE AND CONSENT

We collect personal information about you only when you voluntarily provide it. We will usually seek consent for the use or disclosure of your personal information at the time of collection. In some circumstances, consent may be sought after collection but before use / for example, where we want to use information for a purpose not previously identified /.

We will not require, as a condition of supplying a product or service, that you consent to the collection, use or disclosure of information beyond that necessary to fulfill the express and lawful purposes for which the information is provided.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact us at bistrocharlie@gmail.com. We will inform you of the consequences of withdrawing consent.

COOKIES

Our customers should be aware that information and data may be collected automatically through the standard operation of our internet servers and through the use of cookies. Information collected in such ways is not personal information.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We use commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. This protection applies to information stored in both electronic and paper form. Access to your personal information is limited to selected employees or representatives. In addition, we use generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and unauthorized access.

RETAINING AND STORING YOUR PERSONAL INFORMATION

We retain your personal information for as long as is necessary to fulfill the purpose(s) for which it was collected and to comply with applicable law, and your consent for such purposes remains valid after our relationship with you terminates.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to modify this Privacy Policy at any time without notice. The Privacy Statement posted at any time or from time to time through this website shall be deemed to be the Privacy Statement then in effect.

CONTACT US

If you have any questions about this Privacy Statement, privacy issues, or other questions about how we process your personal data, you may contact us:

Call us: +359 897 937 481

Email us: bistrocharlie@gmail.com